ISO 9001 Quality Management

ISO 9001 is the world’s most recognized quality management system standard
worldwide.

ISO 9001 provides a set of principles to help you design and implement a Quality
Management System (QMS) that ensures the consistent delivery of products and services in
accordance with customer and regulatory requirements. An ISO 9001-compliant QMS allows
you to continually monitor quality across your business and identify areas for improvement.
It contributes to greater customer satisfaction, improved operational efficiency, and a culture
of continuous improvement among your staff.Certification processThe latest version of ISO 9001 was published in September 2015. To obtain ISO 9001 certification, an
organization must complete the following steps:

  • 1. Estabish an ISO 9001-compliant QMS
  • 2. Confirm its functionality and compliance through internal audits
  • 3. Undergo a Certification Audit conducted by an accredited Certification Body

Quality management design principlesA risk-based approach is essential to the design and implementation of an effective QMS,
allowing areas of non-conformity to be identified and mitigated. The ISO 9001 standard
proposes the following quality management principles for designing an effective QMS:

  • Customer focus
  • Leadership at all levels of the organization
  • People engagement
  • Process-driven approach
  • Continuous improvement
  • Evidence-based decision making
  • Stakeholder management

How we can helpFiqra offers a range of Turnkey Certification Solutions to help you design a Quality Management System
and achieve ISO 9001 certification as rapidly as possible.

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